Hospital Policies

No Show/Late Cancellation Fees:

Due to high patient demand and the limited availability of appointments, Care Pet Clinic has instituted a No Show/Late Cancellation policy that will result in a $25 fee if an appointment is canceled with less than 24 hours notice or the client does not show up for their appointment. Clients who cancel their appointments at least 24 hours in advance will not be charged a fee. Timely cancellation will allow this appointment time to be offered to another client. We understand that on a rare occasion there may be extenuating circumstances that prevent you from calling. If this applies to you, we are happy to discuss your situation and reconsider.

New Client Deposit Policy:

New clients will be charged a $35 deposit at the time their appointment is made. Any deposit will be returned if you cancel 24 hours prior to your appointment.

Prescription Policy:

We charge a $25 prescription writing fee for products purchased from an online pharmacy other than ours or other than from our hospital. We require 24 hour notice for all medication refills.